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Unlimited Data "Temporarily Unavailable"

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Regular Visitor

Unlimited Data "Temporarily Unavailable"

I had the $30/month unlimited data plan with my own equipment for most of the year. Last night I got an email which informed me I had used 75% of my data limit. I checked the Xfinity app and found that I was somehow back on the 1.2TB limit.


I have tried via the app and the website to add the unlimited data plan back to my account, but after a page that says it is adding to my services, I end up on a page that just says that it is "Temporarily Unavailable".

 

Please tell me how I can get my unlimited data plan back.

Thanks,

Jason Rush

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Regular Visitor

Re: Unlimited Data "Temporarily Unavailable"

I still am unable to add unlimited data to my service via the app or the website. Would love some help to get this resolved.

 

Thanks,

Jason