Unlimited Data "Temporarily Unavailable"

I need assistance with upgrading to unlimited data as every time I try to do it I am met with an error saying it is unavailable.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

Again

Expert

•

31.9K Messages

5 years ago

@srich2417

Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

0

XfinityAmira

Official Employee

•

4.2K Messages

5 years ago

Hello @srich2417, thanks for reaching out to us on our Forums page. We appreciate you being a Comcast customer with us. I am sorry to hear about the error you're running into when trying to add Unlimited Data to your account. We can definitely further look into this on our end and we would be more than happy to assist you with getting it added to your account as well.

Can you please send me a Private Message including your first and last name as it appears on the account?

To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".

0

Customer Service

srich2417

Unlimited Data "Temporarily Unavailable"

Again

XfinityAmira

New to the Community?