Hi, I started gettting the notifications about my data usage and overage. I wanted to pay for the unlimited but when I go there I just get its temporarily unavailable. Is there any news when this is going to be fixed or if someone could help me out.
Is anyone able to help me with this? Its only been a week...
Hang in. The OE's are a bit backed up right now.
So sorry for the delay in response here, @Sparksfamily15 , thanks so much for your patience. I'm sending you a private message and look forward to getting this figured out for you you there!
Hi there! I truly apologize for the delay. I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. We can get the unlimited option set up for you right away.