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Unlimited Data Request

Regular Visitor

Unlimited Data Request

Looking to get the $30 unlimited data add-on using my own equipment, but the do it yourself page shows a "temporary unavailable" message. Any employee available to help add this feature?


I've already check that's it's available in my current state in the US for being a user of the default 1.2TB limit.

Official Employee

Re: Unlimited Data Request

Hello, thanks for reaching out to us on our Forums page. We appreciate you being a customer and I am sorry to hear about the complications you experienced when trying to add Unlimited Data to your account. I would be delighted to assist you with getting it added to your account. I have responded to your private message and look forward to hearing back from you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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