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Unlimited Data Plan Temporarily Unavailable

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Regular Visitor

Unlimited Data Plan Temporarily Unavailable

I am attempting to add the option for unlimited data to my Internet plan ($30 with my own equipment) and I'm being redirected to a site stating that it is "Temporarily Unavailable."

 

I've seen multiple threads with other users having the same exact issue.

 

Can I be put in contact with someone that can add this to my account.

 

Thank You

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Expert

Re: Unlimited Data Plan Temporarily Unavailable

@NaumoJR415 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Official Employee

Re: Unlimited Data Plan Temporarily Unavailable

Hi, NaumoJR415. You sure can! You came to the right place for help. 🙂

 

Please send me a PM with your first and last name and I will happily help you add unlimited data to your account. To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side. 

 

Thanks!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!