NaumoJR415's profile

Regular Visitor

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2 Messages

Tuesday, November 17th, 2020 1:00 PM

Closed

Unlimited Data Plan Temporarily Unavailable

I am attempting to add the option for unlimited data to my Internet plan ($30 with my own equipment) and I'm being redirected to a site stating that it is "Temporarily Unavailable."

 

I've seen multiple threads with other users having the same exact issue.

 

Can I be put in contact with someone that can add this to my account.

 

Thank You

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Accepted Solution

Gold Problem Solver

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3.3K Messages

5 years ago

Hi, NaumoJR415. You sure can! You came to the right place for help. 🙂

 

Please send me a PM with your first and last name and I will happily help you add unlimited data to your account. To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side. 

 

Thanks!

Expert

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31.9K Messages

5 years ago

@NaumoJR415 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  
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