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Unlimited Data Plan - Temporarily Unavailable

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Regular Visitor

Unlimited Data Plan - Temporarily Unavailable

Hello,

 

I am trying to add the unlimited data plan from https://www.xfinity.com/buy/plan/checkout/XFINUDAT and it keeps saying that it's temporarily unavailable. Any help would be much appreciated.

 

Thanks,
Ethan

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Regular Visitor

Re: Unlimited Data Plan - Temporarily Unavailable

Having similiar issues. Trying to upgrade to unlimited data plan, but recieving the "Temporarily Unavailable error.

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Expert

Re: Unlimited Data Plan - Temporarily Unavailable

@ewalters47 

@curtney 

 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Official Employee

Re: Unlimited Data Plan - Temporarily Unavailable

Hello All! Thanks for reaching out to us on our forums page. I am sorry to hear about the troubles you're experiencing when trying to add Unlimited Data to your account. I would love to further look into why that may be occurring as well as, assist you in getting it added to your account.

 

Can you please send me a Private Message including your first and last name as it appears on the account? 

 

To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Visitor

Re: Unlimited Data Plan - Temporarily Unavailable

I am also interested in getting unlimited data - can you assist? Thanks

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Regular Visitor

Re: Unlimited Data Plan - Temporarily Unavailable

Hi, I was in the middle of uprading to the Unlimited Data Plan with comcast employee yesterday, but I have not heard any response yet. I am still interest in upgrading to the Unlimited Data Plan and would apppreciate any assistance. Thanks so much.