Community Forum
@jackieliang415 wrote:
Trying to sign up for unlimited using https://www.xfinity.com/buy/plan/checkout/XFINUDAT.
"Temporarily unavailable The product you’re interested in isn’t available for purchase at this time"
Anyone knows what's going on? Thanks in advance.
For whatever reason the website isn't working [obviously]. We are aware of that and it has been reported but have no ETA for the fix.
Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hello jackieliang415, having unlimited data in these uncertain times is the way to go! With everyone adjusting to home school and working from home I am sure that you find yourself eating through more data that you ever imagined. I'd be happy to help you with getting this feature added, for further assistance please send me a private message with your full name and street address by clicking on my name (ComcastAmir) and then click "Send a message".
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
