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Unlimited Data Plan Signup Temporarily Unavailable

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Regular Visitor

Unlimited Data Plan Signup Temporarily Unavailable

Trying to sign up for unlimited using https://www.xfinity.com/buy/plan/checkout/XFINUDAT.

"Temporarily unavailable The product you’re interested in isn’t available for purchase at this time"

Anyone knows what's going on? Thanks in advance.

 

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Expert

Re: Unlimited Data Plan Signup Temporarily Unavailable


@jackieliang415 wrote:

Trying to sign up for unlimited using https://www.xfinity.com/buy/plan/checkout/XFINUDAT.

"Temporarily unavailable The product you’re interested in isn’t available for purchase at this time"

Anyone knows what's going on? Thanks in advance.

 


For whatever reason the website isn't working [obviously].  We are aware of that and it has been reported but have no ETA for the fix.

 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Unlimited Data Plan Signup Temporarily Unavailable

Hello jackieliang415, having unlimited data in these uncertain times is the way to go! With everyone adjusting to home school and working from home I am sure that you find yourself eating through more data that you ever imagined. I'd be happy to help you with getting this feature added, for further assistance please send me a private message with your full name and street address by clicking on my name (ComcastAmir) and then click "Send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!