Community Forum

Unlimited Data Option Error

maritess71
New Poster

Unlimited Data Option Error

Hello,

I have been trying to enroll in the Unlimited Data Option for my internet plan as I was previously enrolled in it before switching plans. When I try to enroll in the option online, I receive an error. Would appreciate any assistance.

Thanks!

SkyhawkDriver
Regular Contributor

Re: Unlimited Data Option Error

You should probably call Comcast and speak to someone. This is a peer to peer user forum.
Again
Expert

Re: Unlimited Data Option Error

@maritess71 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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ComcastMorgan
Official Employee

Re: Unlimited Data Option Error

Hi, maritess71. So sorry for the trouble! We can assist you with this right here. If you'd like help adding Unlimited Data, please send me a PM with your first and last name. We will go from there!

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Talk soon.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!