Community Forum

Unable to redeem pod

tgraber001
New Poster

Unable to redeem pod

Have xfi Complete and got the email saying I'm eligible, though clicking the link to redeem gives me this error.  Anyone with success in getting through this?

 

 Looks like you aren’t eligible for this offer

Don’t worry, you can still purchase an xFi Pod to pair with your xFi Gateway.

BatmanRob
New Poster

Re: Unable to redeem pod

I received the same email yesterday and then the same error when I tried to redeem.  I guess it still hasn't been addressed yet...