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Try Again

zeblentz1959
New Poster

Try Again

been a xfinity customer for 4 hours and I already HATE their service. Continue to get TRY AGAIN messages for majority of local stations, FXX, TBS an others. 

 

Will be contacting Directtv tomorrow!

Again
Expert

Re: Try Again


@zeblentz1959 wrote:

been a xfinity customer for 4 hours and I already HATE their service. Continue to get TRY AGAIN messages for majority of local stations, FXX, TBS an others. 

 

Will be contacting Directtv tomorrow!


Try rebooting your box.  Are you on the X1 platform?  And what level of cable tv service do you have?


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zeblentz1959
New Poster

Re: Try Again

rebooting and refreshing the box made no difference. 

Again
Expert

Re: Try Again


@zeblentz1959 wrote:

rebooting and refreshing the box made no difference. 


Please answer the other two questions.

Thanks


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
zeblentz1959
New Poster

Re: Try Again

Yes, X1

Not sure how to answer the last question.