Community Forum

Trouble adding Unlimited Data - says "temporarily unavailable"

Highlighted
New Poster

Trouble adding Unlimited Data - says "temporarily unavailable"

I too am having issues adding the unlimited data to my account. When I try to add it, it says it is adding it but them switches to a screen that says "temporarily unavailable".

 

Please help! Thank you

Highlighted
New Poster

Re: Trouble adding Unlimited Data - says "temporarily unavailable"

Same, I'm having the same issue

Highlighted
Official Employee

Re: Trouble adding Unlimited Data - says "temporarily unavailable"

Greetings, @Scully504 and @bbuenarte98! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear you are running into issues with trying to get the unlimited data added to your account. You certainly have come to the right place! I would like to have a look and make sure this is getting added to your account. Can you please send a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!