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Triple Play Existing Customer

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Frequent Visitor

Triple Play Existing Customer

Been asking for help with no response.

I have Triple Play Package,however just wanted to find out if I can stay in the same price range and get HD and voice mail.

Please anyone 

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New Poster

Re: Triple Play Existing Customer

Have triple play also have contacted Comcast 4 times about our package and 4 times talking to them either phone or internet when we get down to answer my questions they drop the call on purpose. 4 times really something smells and we don't like it. Going to the Better Business and the FFA since we cannot get satisfaction.
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Official Employee

Re: Triple Play Existing Customer

Hi @AD40 and @1mharris

Thanks for using the Forums to get help with your billing concerns. I'd be happy to help by reviewing your account to see how we can help. Please send a private message including your first and last name and the numbers associated with your service address. To send me a private message, click on "ComcastChe," and then click send a message. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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