Greetings, @bingling88! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! We certainly appreciate you bringing this to our attention. Unfortunately, we do not handle the trimming of the trees. However, I would still like to see if there is anything that can be done for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.