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Ticket Status

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Ticket Status

I have a property that doesn't have Xfinity on it now. Address doesn't work in the new customer area on webpage. So, I called Xfinity and they gave me a new build ticket number. My  neighbor, 2 houses down,  has the service, but I need to get some clarification on what it would cost to get it to my home.


Can someone help?

Official Employee

Re: Ticket Status

Greetings, @alumberguy! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I would like to have a look into this ticket and see where we are at on the survey for you. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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