Hi, the technician helped me setup the internet yesterday. She was great to figure everything out. However, I noticed there is a long orange cable left in my yard after her leave. It seems a drop as mentioned in the form. Can someone come and bury my drop? My address is: <Edited>.
Hello, qqspm. Welcome to the Xfinity Forums!
I'm so excited to hear you got new service set up yesterday and I really hope you enjoy your experience with us. Usually, work orders are submitted after installs to bury those drops within the next few weeks. I would love to work with you to check and make sure the order gets submitted to the line isn't in your way for too long. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".