Community Forum

The worst

Idontcareforit
New Poster

The worst

Do you intentionally make your web page difficult to navigate? Intentionally make chatting with an agent difficult?  It's no wonder your company is the worst rated cable provider in the world. 

Your web page has failed to provide my bill for the past 4 months and from reading some info here, likely much longer than that.  

This is a KNOWN issue that REMAINS broken............. Sadly without local competition you have little care in the world to correct this issue. Very poor business.

ComcastAlyssa
Official Employee

Re: The worst

Good morning @Idontcareforit, I'm sorry to hear about the frustrating experience with our website. Our team will be happy to investigate with you further. Can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastAlyssa” and click “Send a message."


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!