Hi, rrisner91. Thanks for posting here for support! Are you an Xfinity Mobile customer? If not, which text transcripts were you looking for exactly? We'll see if we can lead you in the right direction.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!