Thank you for reaching out to us in the Forums. We appreciate your business and I am sorry to hear about the storm you went through.
Unfortunately, at this time we are not not offering credit adjustments due to power interruptions. If you need further assistance with your account, please send me a private message with your first and last name. To send a private message, click on my name "ComcastDaryl" and click "Send a message."
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.