Hello, @Cindi5480, thank you for taking the time to reach out. I know how important it is to have a reliable connection especially during times like this. I am sorry to hear you were without service for so long. Please rest assured, you have reached the right place! I can review the account and look into that credit request.
Please send a private message with your full name and complete service address to get started. To send a private message, simply click on my name "ComcastValerie" in the top left corner of this message and select "Send a Message".