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Texas outage credit..

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Texas outage credit..

hi there, I am trying to file a claim for loss of service during the Houston Winter storm. Please advise!

Official Employee

Re: Texas outage credit..

Hello, @ktsjackson! I hope things are well for you now! I would be happy to assist you with the loss of service. Please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastRayana” and click “Send a message."

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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