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Texas outage credit

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Texas outage credit

I would like to apply for the outage credit. I live in Houston and was without services from 2/15-2/17
Official Employee

Re: Texas outage credit

Hello Smszostek and thanks for reaching out. I'm sorry to hear that you have been dealing with this storm and am here to help.


To get started today, can you please send a Private Message to me and include your first and last name as well as the address so I can locate your account?


To send a private message, click my name " ComcastShayne", then click "send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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