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Texas Winter Storm Outage

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Texas Winter Storm Outage

I lost services over several days please elt me know how to receive the 15 dollar a day credit
Official Employee

Re: Texas Winter Storm Outage

Hello, @nursefizer, please send us a private message when you have a chance. If you can include your name and service address we can locate your account and review the credit request.

If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom is a good reference.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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