New Poster
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1 Message
Texas Storm Credit
Hello, I want to request credit for the days my home was out of service due to the winter storm on 2/15/21-2/16/21. Please let me know the best way to request this.
New Poster
•
1 Message
Hello, I want to request credit for the days my home was out of service due to the winter storm on 2/15/21-2/16/21. Please let me know the best way to request this.
XfinityJoeTru
Official Employee
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7K Messages
5 years ago
Hello mclark609. I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you were without services for a few days. I can't begin to imagine how it was going through that storm, but glad to see you are ok! You have come to the right place. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastJoeTru" then select "Send a Message" on the right side.
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