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Texas Service Outage

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Texas Service Outage

How can I get credit for service outage during the Texas winter storm on 2-15-21 and 2-16-21
Official Employee

Re: Texas Service Outage

Hi there, jorvaz16. Yes, you sure can! We can help. I'm so glad to hear your service has been restored and things are back on track. We hope you're doing well and staying safe. To begin, please send me a PM with your first and last name.


To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  


We will reply from there. Thanks! Talk soon.

I am an Official Comcast Employee.
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