Community Forum

Texas Service Outage

jorvaz16
New Poster

Texas Service Outage

How can I get credit for service outage during the Texas winter storm on 2-15-21 and 2-16-21
ComcastMorgan
Official Employee

Re: Texas Service Outage

Hi there, jorvaz16. Yes, you sure can! We can help. I'm so glad to hear your service has been restored and things are back on track. We hope you're doing well and staying safe. To begin, please send me a PM with your first and last name.

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

We will reply from there. Thanks! Talk soon.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!