Community Forum
Hello, @dolphnbrez! Welcome to the Xfinity Forums.
I'm sorry to hear you've been without service for so long. I know the cold there has really caused a lot of trouble for people and we would love to credit you back for that lost time. Once service has been returned, you can send us a PM with your first/last name and service address, and we can make sure it gets applied to your account!
@dolphnbrez please click on @ComcastTambrey's name in her post and then on Send a message.