The temporary above-ground bypass around an apparently-bad section of buried cable in my neighborhood is a problem that will get much worse if not replaced in the next 2 weeks. The city has its semi-annual bulk trash pickup the week of Oct 19th, and residents are already putting their trash (tree limbs, etc.) on top of the exposed cable. Can you check into the schedule for this?
Of course, I can check the status of your line burial and contact the local reps to see how soon we can have someone out if necessary. To get started, please send me a private message with your first and last name and account number. To send a private message, click on "ComcastChe" and then click send a message.