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Talk to a PERSON

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Talk to a PERSON

Can someone please tell me how I can actually talk to someone who works for Comcast instead of their stupid bot??!!?!<br><br>I’m seriously ready to drop Comcast for my local fiber provider. <br><br>Sincerely,<br>Extremely dissatisfied customer!!!
Official Employee

Re: Talk to a PERSON

Hello, @Nrjrhollo,


Our team here on the Xfinity Forums can help. 


Can you please private message me your full name and service address? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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