Community Forum

Still being charged for equipment rental.

Lll5
New Poster

Still being charged for equipment rental.

Changed service May 26 and returned the rented equipment in June.
My current August is still showing $14 equipment rental charge.
How can I address this?

1-800-xfinity number redirects me to the text message option or return to main menu, the hangs up.
Pressing 0 for representative results in a hang up.