I keep getting calls from 800-945-2288 saying they are Comcast. A person whose accent is so thick that it is extremely hard to understand starts grilling me about how many connections I have and how old is my router. Comcast should know the answer to these questions. If this is a legitimate Comcast call please have people that can talk clearly and slowly. If you are unable to do that, I guess I will continue to hang up !!
Hi g.jasko. Welcome to the Xfinity Forums and thank you for posting. I can assist with reviewing your account and the notes, to determine if and why we would have someone calling you. Generally, if we do need to reach you, there would be notations on the account. If you would like assistance, please send me a private message and include your full name and service address so I can access your account.