Community Forum

Site Survey

Regular Visitor

Site Survey

I need a site survey done at my house. I have gone through the chat option numerous times but they always send a tech out even though I tell them a site survey needs to be done. We always get a tech out for them to leave and say a site survey needs to be completed but we never hear back from anyone.
Official Employee

Re: Site Survey

Greetings, @adhs50! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the experience you've had so far with trying to get a site survey done. I would like to turn this around for you. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!