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Site Survey for Cable Installation

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New Poster

Site Survey for Cable Installation

We recently moved to a new home in a rural part of our city. My new home does not have cable access and we were told we would have to run a cable line to our home if we wanted Xfinity Services - how do I submit a request for a site survey? We would like a technician to come out and install cable services to our home. Any information or assistance would be much appreciated!
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Diamond Problem Solver

Re: Site Survey for Cable Installation

It’s been escalated to an Official Employee to help you out with getting a site survey set up.

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Site Survey for Cable Installation

Hello Iwalani1. Thank you for creating a post on our Forum. I can assist with submitting a Serviceability ticket for you, so our team can determine what your cost would be to extend our infrastructure to your location. So that I can assist you, please send me a private message and include your full name, complete home address, and primary contact phone number so I can assist you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!