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Signed up new internet plan but no confirmation email

Answerseeker2
New Poster

Signed up new internet plan but no confirmation email

Hi there, i signed up a new plan recently but did not receive any confirmation email nor any details.

 

As such, i'm not sure if the plan went through or if i need to seek another internet service.

 

Anyone encountered a similar issue and can advise me how to get it resolved? Thank you.