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Serviceability Request to an existing address

JDSGA
Regular Visitor

Serviceability Request to an existing address

I am trying to get a update or call from the construction department to send someone out to my property to update my cable line from an analog line to a digital line. This is gone on for month, they charged me $50.00 to have a tech tell me they need construction person come out. Anyone else having this same issue?

ComcastJonathan
Official Employee

Re: Serviceability Request to an existing address

Hey there @JDSGA do you have a ticket number you can PM me, and I can see what information we can follow up on for you?


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JDSGA
Regular Visitor

Re: Serviceability Request to an existing address

Message sent.