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Service disconnected

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New Poster

Service disconnected

My service was disconnected. There is no outstanding balance. Please help to restore.
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Official Employee

Re: Service disconnected

Hello Terra1210. We appreciate you visiting and posting on the Xfinity Forums. I can assist with reviewing your account and help get it reconnected. To get started, please send me a private message and include your full name and service address so I can access your account. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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