New Poster
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1 Message
Service Credit Request due to outage - Houston TX
Hi, I tried going through the chat function but was notable to speak to a live agent. How can I request a service credit for 2/15-2/18 for the service outages experienced?
Thank you!
XfinityMichaelC
Administrator
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4.5K Messages
5 years ago
Greetings, @sinyptk! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you were without services for a few days. I can't begin to imagine how it was going through that storm, but glad to see you are ok! You have come to the right place. Since you already sent a PM, we will continue to assist you through there.
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