I want to change the end date of the Seasonal Hold on my account. I spoke to a
Comcast agent a few times but was unable to get this done, and you can't do
it online.. The current end date is 3/31/2021, I want to change it to now, 2/9/2021.
Thank you for your help.
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
No worries! Please reach out to us when you are ready to change the seasonal hold date and have the opportunity to check the equipment, we will be here and glad to help!
In the meantime, stay safe and well!