Frequent Visitor
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7 Messages
Seasonal hold end date
I want to change the end date of the Seasonal Hold on my account. I spoke to a
Comcast agent a few times but was unable to get this done, and you can't do
it online.. The current end date is 3/31/2021, I want to change it to now, 2/9/2021.
Thank you for your help.
user_RobertB
Contributor
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350 Messages
4 years ago
@mrmickey
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
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mrmickey
Frequent Visitor
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7 Messages
4 years ago
I won't be able to get home to test the equipment for months. I will respond when i do
thanks
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CCGina
Official Employee
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800 Messages
4 years ago
No worries! Please reach out to us when you are ready to change the seasonal hold date and have the opportunity to check the equipment, we will be here and glad to help!
In the meantime, stay safe and well!
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user_8e1a53
Visitor
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1 Message
4 years ago
want to change the date on seasonal hold longer
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