New Poster
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1 Message
Request credit due to outage
Hello,
Need to know how can I receive credit for outage from 12/15-12/18 due to no power at my home in Houston,TX
Need to know how can I receive credit for outage from 12/15-12/18 due to no power at my home in Houston,TX
CCTambrey
Gold Problem Solver
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3.4K Messages
5 years ago
Hello, @DavidT7832. Welcome to the Xfinity Forums! It's great to hear your services have been returned. We would love to get you credited for the time you were offline. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
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Yokasta1523
New Poster
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1 Message
5 years ago
[EDIT: Removed Personal Information]..I would like credit for the days that I did not have service. Thanks
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XfinityMarcos
Official Employee
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2.4K Messages
5 years ago
Hello, @Yokasta1523, thank you for reaching out to our Forums for help with your credit concerns, you've come to the perfect place for help. I have your back on this and would be happy to take a look at any credit options we have for you. In order to get started can you please send me a private message with your full name? To send a private message, click my name "ComastMarcos", then click "send message".
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