DavidT7832's profile

New Poster

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1 Message

Thursday, February 18th, 2021 3:00 PM

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Request credit due to outage

Hello,
Need to know how can I receive credit for outage from 12/15-12/18 due to no power at my home in Houston,TX

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Gold Problem Solver

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3.4K Messages

4 years ago

Hello, @DavidT7832. Welcome to the Xfinity Forums! It's great to hear your services have been returned. We would love to get you credited for the time you were offline. Please send me a private message with your first and last name, as well as your service address so I can assist. 

 

 To send a private message, click my name "ComcastTambrey", then click "send a message".

New Poster

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1 Message

4 years ago

[EDIT: Removed Personal Information]..I would like credit for the days that I did not have service. Thanks

Official Employee

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2.4K Messages

4 years ago

Hello, @Yokasta1523, thank you for reaching out to our Forums for help with your credit concerns, you've come to the perfect place for help. I have your back on this and would be happy to take a look at any credit options we have for you. In order to get started can you please send me a private message with your full name? To send a private message, click my name "ComastMarcos", then click "send message".

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