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Removing TV from my Internet, Voice, and TV plan

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Removing TV from my Internet, Voice, and TV plan

I want to remove TV from my plan and return the equpiment because we don't watch TV anymore. I also want to upgrade to xFi/unlimited data for $25/mo and possibly the data speed but I don't know what data speeds are available in my location. Also if I do change to what I stated before will it be immediately or will I have to wait for a weekend because we need the internet so the kids can do school online? Thanks if you responded to my plethora of questions!

Official Employee

Re: Removing TV from my Internet, Voice, and TV plan

Hello, @Winston29! I appreciate you taking the time out of your evening to reach out to us here on our forums. I would love to take a look into what plan offers we have available for you for your location, and we can definitely get the plan going for you prior to the weekend. We certainly do not want to cause any interruption to your services while your kids are attending school. Please send a Private Message with your full name and address to begin. To send a Private Message, please select my username (ComcastStephani) and then select" Send a Message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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