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Hello, @pimpfish, thank you for reaching out and brining this to our attention! I completely understand the safety concerns any exposed wires can cause and we definitely want to get this taken care for you as soon as possible! Please send us a private message with your full name and service address to get started! To send a private message, simply click on my name "ComcastValerie" in the top left corner of this message and select "Send a Message".
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
