Community Forum

Re: We're getting your account set up. Check back soon to track and activate your services.

Ted357
New Poster

Re: We're getting your account set up. Check back soon to track and activate your services.

This is absolutely insane, it won't let me activate because it doesn't recognize my number. Unreal.

Ted357
New Poster

Re: We're getting your account set up. Check back soon to track and activate your services.

I can't get through to anyone, so I'm stuck.

ComcastAmir
Official Employee

Re: We're getting your account set up. Check back soon to track and activate your services.

Hello Ted357, thank you for taking the time out of your day to get this issue addressed. I know going in circles with this can be frustrating especially with the current crisis we're in when you need your services most. Please allow me the opportunity to make this right for you, to get the ball rolling you can send me a private message with your full name and street address by clicking on my name (ComcastAmir) and then click "Send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!