Jason917's profile

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1 Message

Tuesday, October 27th, 2020 4:00 PM

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Re: Unlimited Data option Temporarily Unavailable?

I’m having this same problem. It’s incredibly frustrating. Can someone please help me as well?

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Expert

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31.9K Messages

5 years ago

@Jason917 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

Administrator

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4.4K Messages

5 years ago

Greetings, @Jason917! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are running into when trying to add unlimited data to your account. I would like to make sure this is being added for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

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