Re: This forum is absolutely worthless.

Agreed. At least before the official employees became harder and harder to contact I at least could sometimes get a renewed "deal" that was somewhat palatable as I definitely prefer NOT having to call 'retention'.

The company even made it so the sales reps in places like Walmart are unable to make changes to your account now. So much for "Simple, Easy, Awesome". More like hassle, hassle, and MORE hassle.