New Poster
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1 Message
Re: New Construction - Need Internet Installation - Current Ticket Ignored for 3 Weeks - Help!!!
Please help me too..Schools are virtual and i do not have internet.kids are out of school. it is so hard to get to some to talk at xfinity. I get contradicting asnwers on each call. i went to local comcast office too, they told me there is nothing they can do. Ticket number 1792050, ticket number 1800516.
Again
Expert
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31.9K Messages
5 years ago
Why don't you have internet? Are you in a new construction home? If so, have you had a site survey done to make sure you can get Comcast internet?
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CCAmir
Gold Problem Solver
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7.2K Messages
5 years ago
Hello krishmaina, I apologize for not seeing this sooner. I wanted to reach out to see if you're still having issues with your services. I'd hope this has been resolved but if not please reach back out to me here.
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XfinityJonathan
Official Employee
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839 Messages
5 years ago
@ComcastAmir As of 9/15 addressability was complete (see ticket JB0000435107)
@krishmaina let us know if you've been able to sign up for services, if you have, welcome to Comcast!
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