Hi @ComcastMichael! I'm dealing with the same problem. I wasn't able to get help on the support line in reactivating the account and am not sure what the cause for the deactivation is. I moved into a new apartment and, despite enrolling for the service and receiving an email confirmation for thhe order, do not have an account. Your help would really be appreciated!
Thanks for reaching out to us on the forums, @Saachi! I apologize to hear that your account was deactivated to begin with, but I would like to make sure we are getting you back up and running. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.