Hi there, jenpaleyparker. We appreciate you creating a public post and continuing to hang in there. I have replied to your private message. Feel free to get back to us there at your convenience. We look forward to assisting you!
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!