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Question Not Answered

jjhicks519
Frequent Visitor

Question Not Answered

Why can I not get any help with getting my cable line hooked up. A technician was out yesterday and buried my cable but its not hooked to anything, its just cut on both ends. One end is at my house and the other is wrapped up at the pole.

ComcastMichele
Official Employee

Re: Question Not Answered

@jjhicks519, Thanks for taking the time to reach out us regarding the drop line connection. I am so very sorry to hear that this has not been completed yet. I am very sorry for the delay between responses and I appreciate your patience and understanding. We totally want you experiencing our services so I would love to ensure that we get to the bottom of this connection for you. Can you please reach out through private message (find out how here https://comca.st/3oF9T5I)
with your first and last name, name on the account if different and service address? 


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