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@jjhicks519, Thanks for taking the time to reach out us regarding the drop line connection. I am so very sorry to hear that this has not been completed yet. I am very sorry for the delay between responses and I appreciate your patience and understanding. We totally want you experiencing our services so I would love to ensure that we get to the bottom of this connection for you. Can you please reach out through private message (find out how here https://comca.st/3oF9T5I)
with your first and last name, name on the account if different and service address?
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
