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Property damage

New Poster

Property damage

A pipe installed by comcast punctured my house drain line and the city had to break my driveway to repair it. I reported it to Xfinity and a technician came in days ago and I shared with him all the pictures but no one has contacted me yet. Should I talk to an attorney? Thanks
Official Employee

Re: Property damage

Hello there, @Lmath3. Oh my! I am extremely sorry to hear about the damage we caused. I can imagine the frustration this has caused. In most cases, a ticket was probably submitted regarding the damage. I'd love to help and look into this more for you. Can you please send me a PM with your name and address? 


To send me a private message, click on my name, "ComcastKorie," and then click send a message. Look forward to hearing from you soon. 


I am an Official Comcast Employee.
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