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Property Damage Claim

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Regular Visitor

Property Damage Claim

I need to speak with someone regarding a property damage claim. Comcast machinery used to bury a new cable line crushed a sprinkler box and pipe, causing damage to the sprinkler system that needed replacement. I have invoice as well as photographs documenting. Can you please contact me at your earliest convenience. Thank you

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Expert

Re: Property Damage Claim

@JWeitz56 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Official Employee

Re: Property Damage Claim

Hi, JWeitz56. So sorry to hear about the situation with your sprinklers. We want to help! Really appreciate you being prepared with the photos and invoice. Please send me a PM with your first and last name and we can assist you along in our damage claim process. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!