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Proof of outage letter for work

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Proof of outage letter for work


I need Proof of outage letter for work from my outage today from 12:06PM to 12:57PM. I need a service provider letter that states I had the downtime.

How can I get this? The text message will not suffice.

Official Employee

Re: Proof of outage letter for work

Hi, @ jfriedman29! Thank you for reaching out to us on the forums. We currently do not have a process to write out a letter to you regarding an interruption. The text message, our My Account app, or the website can all verify an interruption for work. Otherwise, we do not have any documentation to provide to your company such as a letter. I do apologize for any inconvenience. 


I am an Official Comcast Employee.
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