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Proof of outage letter for work

jfriedman29
New Poster

Proof of outage letter for work

Hello,

I need Proof of outage letter for work from my outage today from 12:06PM to 12:57PM. I need a service provider letter that states I had the downtime.

How can I get this? The text message will not suffice.

ComcastStarr
Official Employee

Re: Proof of outage letter for work

Hi, @ jfriedman29! Thank you for reaching out to us on the forums. We currently do not have a process to write out a letter to you regarding an interruption. The text message, our My Account app, or the website https://comca.st/3qEzIEM can all verify an interruption for work. Otherwise, we do not have any documentation to provide to your company such as a letter. I do apologize for any inconvenience. 

 


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