Community Forum

Power Outage Credit

New Poster

Power Outage Credit

I would like to submit a power outage credit for 2/13 and 2/14. Please advise how I should proceed. Thank you.
Official Employee

Re: Power Outage Credit

I'm so happy to see that you've joined our Xfinity forums, @Cjamosteller! Thank you for taking time out of your day to bring your service issue to our attention. I'm happy to apply a credit for the time without service. Please send me a Private Message with your name and address so I can access your account and help. 


To send a private message, click my name " ComcastEmilyS", then click "send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!